Thursday, December 4, 2014

How To Deliver An Amazing Customer Experience

50 Powerful Small Business Guarantees


If you want to deliver an amazing customer experience then you need to guarantee your products and services.

Study after study shows that powerful guarantees allow your prospects to feel more confident about making a purchase (which leads to more sales). And, don’t be afraid that your customers are going to “cash-in” on that guarantee and demand their money back, only about 1% ever invoke the guarantee.
A strong guarantee clearly shows your customers that you stand behind your products and services.
You can communicate your guarantee in a variety of ways. You can hang a sign in your waiting room or publish it on your website. It doesn’t matter how you choose to communicate your guarantee just as long as it is obvious and in writing so that your customers are more comfortable making a purchase.

A strong guarantee is one factor of your overall marketing strategy. In fact, an exceptional guarantee can generate more sales for small business owners in virtually every imaginable industry.
So, don’t be afraid to stand behind your products and services 100%.

Here are 50 Exceptional Small Business Guarantees:
  1. Our lifetime money back guarantee.
  2. Double your money back guarantee.
  3. Unconditionally guaranteed. Always.
  4. 100% satisfaction guaranteed.
  5. Prompt refund.
  6. Cancel at any time.
  7. I personally guarantee.
  8. You have my promise.
  9. You have my word on it.
  10. You can try the product without any risk.
  11. Send no money now!
  12. No risk! No obligation.
  13. Return the product, keep the bonuses.
  14. Say “yes” now and decide later.
  15. No questions asked money back guarantee.
  16. You must be 100% satisfied or you pay nothing.
  17. If _______ isn’t as powerful as we say it is, return it for a full refund.
  18. I’ll personally see that your money is returned to you.
  19. I stake my reputation on it.
  20. Return the product if you’re not satisfied.
  21. Use the product for 30 days before you pay.
  22. Better than risk free.
  23. Keep only the _____________you want.
  24. If you decide to keep it, pay just $_____.
  25. We’re so sure that you will love ______, we’re willing to extend you this ____ guarantee.
  26. No risk now, no risk later.
  27. Ordering from us is totally risk-free.
  28. No hassle refund.
  29. Iron clad money back guarantee.
  30. If you don’t ___________, we will promptly refund your money.
  31. We promise that you will __________, or you pay absolutely nothing.
  32. See results in ____-days, or your money back.
  33. Unconditional guarantee.
  34. You may cancel at any time.
  35. You can always change your mind later.
  36. We’re not satisfied unless you are.
  37. If you’re not thrilled, then we’ll refund your money. No questions asked.
  38. No questions asked.
  39. You don’t pay for it unless you like it. Period.
  40. If you’re not 100% satisfied, you can return it for a full refund.
  41. We back all of our products with a ____-day guarantee.
  42. You have my word on it.
  43. You don’t risk a cent.
  44. Lifetime replacement guarantee.
  45. Price protection guarantee.
  46. Full-year guarantee.
  47. A full refund, exchange or credit.
  48. You won’t find this guarantee anywhere else.
  49. You must be 100% satisfied with your purchase. If not, simply return it for a full refund.
  50. If you decide that you don’t like it, pay nothing and keep the _____ with our compliments.

Do you have a guarantee in your small business? Why or why not…

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