Friday, July 31, 2020

Negotiating with a major competing hospital

Over the last 20 years, hospitals have entered many markets previously serviced exclusively by private practice physician groups, either by hiring individual physicians or acquiring entire physician practices. These developments have changed many healthcare markets—oftentimes to the detriment of physicians. For independent physician groups, this means three things:
  1. Hospitals are now their major competitors
  2. Referrals may dry up as hospitals that employ large numbers of primary care physicians steer referrals in-house
  3. Access to hospitals and other key facilities essential to running their practice may be cut off as retaliation for competing effectively

But this does not mean hospitals and physicians are locked in mortal combat from which only one will emerge. In many instances, it can be beneficial for independent physician groups and hospitals to work together; however there are a number of key considerations to creating a successful–and legal–partnership.


The Hospital Perspective


Unless a hospital has its sights set on monopolizing physician markets, it may not make economic sense for it to enter a variety of medical specialty markets—or even to expand its position in specialties where it has only limited offerings. Expansion requires a hospital to directly employ physicians, which increases costs, and the hospital may not be able to realize sufficient integrative efficiencies to offset these costs. Further, recruiting and hiring physicians takes time, and motivating and retaining employed physicians presents its own difficulties. Hospitals can hire physicians from existing practices, but this can trigger lawsuits, create ill will, and result in higher salaries than recruiting physicians from outside the community. At the same time, recruiting physicians from outside the community can be riskier than hiring known and established local physicians.

Physicians with established practices typically have longstanding relationships with their patients and the community, and they have established referral networks and skills that a hospital may have significant difficulty replicating. This is exactly what the hospital hopes to build.


Finding Common Ground


Overall, hospitals and physicians have qualities the other wants, which is the bedrock of any potential joint venture or collaboration. Federal and state antitrust laws, however, limit the types of arrangements hospitals and physicians can draft. The antitrust laws, for example, make agreements between competitors that unreasonably harm competition and consumers unlawful. While agreements between firms that do not compete against one another can raise antitrust issues, these types of agreements are subject to significantly less scrutiny than agreements between preexisting competitors. This means that the best time for a physician practice to enter into a joint venture with a hospital is before the hospital enters the physician’s area of specialty.


The Makings of a Strong Joint Venture


Even if the hospital and private practice can come to terms on a joint venture, they need to do so in a way that does not prompt government intervention. Agreements between existing competitors are subject to certain limitations. For example, agreements to fix prices, allocate markets and customers, or to boycott rivals can violate the antitrust laws.

There are, however, a broad range of collaborative endeavors competing hospitals and physicians can embark on together. Joint ventures in which hospitals and physicians share risk can create significant efficiencies, benefit consumers, bring new services into a community, and prevent redundant and wasteful capital expenditures. Further, certain joint ventures may bring a new medical service into the community, which benefits consumers.

It is important to keep in mind that even a joint venture with a legitimate objective can raise antitrust issues. The Antitrust Division of the Department of Justice and the Federal Trade Commission will look for two key concerns:
  • Will the joint venture have market power–or too high of a market share–when the hospital and physician group pool resources?
  • Are there anticompetitive agreements contained within the joint venture’s framework that are unconnected to any legitimate joint venture function?

A significant market power problem can make a joint venture untenable under antitrust laws, but this might be easily remedied by structuring the agreement differently. An ancillary anticompetitive provision in a joint venture agreement might have an alternative that does not raise antitrust problems. Spotting these problems early in the process is important. Taking steps to avoid anticompetitive outcomes goes a long way with the government enforcement agencies.


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Thursday, July 30, 2020

Backstage Support Heroes: Gratitude for those working magic behind the scenes

The COVID-19 pandemic hit U.S. healthcare like a bolt of lightning. Hospitals and healthcare organizations had to react very quickly, not an easy thing to do when you’re dealing with a highly contagious novel virus spreading quickly through communities and wreaking havoc on our medical system. Physicians, nurses, and others on the front lines of clinical care were helping thousands of seriously ill patients while lacking basic PPE—and trying to keep themselves from falling ill. No doubt, these clinicians are heroes who answered the call of COVID-19.

Behind the scenes, this pandemic forced healthcare providers to rethink their models of care delivery. Many organizations needed to quickly make the pivot to telemedicine. Additionally, some cities and states were being hit much harder by COVID-19 than others. Physicians and nurses were game to help but had to make sure they were properly credentialed in order to do so. Physicians and nurses can’t legally work if they aren’t licensed in a particular state. In normal times, this process is timely, extensive, and complicated—during a global pandemic, it can seem downright impossible.


The good news? It wasn’t impossible, and here is where (one of the many) unsung heroes of COVID-19 came into play—the provider credentialers who sprang into action and worked tirelessly in the back office or even remotely to support front-line clinical staff so that they could work. If a physician in California needed credentials quickly to provide telemedicine to a patient in Texas, credentialers made it happen. If a nurse licensed in a state where COVID-19 infections were lower wanted to support care teams in hard-hit New York City, credentialers worked to fast-track those credentials.


March to May 2020 was the highest three-month stretch of state license application volume our clients have ever experienced with California and Florida taking the lead.

Recently, we pulled some data on the number of credentials requested and issued during COVID-19, and the surge we have seen was massive, showing the weight of the task that credentialers were asked to perform. Some data points worth highlighting:
  • While every client saw big changes, comparing the first quarter 2020 with the second, two of our clients saw an over 500 percent increase in telemedicine credentials, and two more saw increases over 100 percent.
  • March to May 2020 was the highest three-month stretch of state license application volume our clients have ever experienced with California and Florida taking the lead; both states were hit hard by COVID-19.
  • Among our clients, internal medicine, emergency medicine, and family medicine specialties saw the highest increases in credential applications.
  • Comparing state license applications in 2020 versus 2019, we’ve seen a 260 percent increase (369 in 2019 versus 1,328 in 2020 so far).


To those front-line credentialers, we salute you

Physicians and nurses were direly needed during the earliest months of COVID-19. Many were falling ill themselves and unable to work. As of July, almost 100,000 healthcare workers have been infected, and more than 500 have died. Those who stepped in were working extraordinarily long hours. Some providers even came out of retirement to help. To all those who worked behind the scenes to make sure these physicians and nurses were able to continue working, wherever and whenever they were needed, thank you.

Thank you for taking on the tireless task of credentialing staff across state lines, for working through the complicated intricacies of credentialing for telemedicine, and for working to fast-track the physicians and nurses coming out of retirement.

As we have learned, COVID-19 waits for no one; it’s fast-moving, and unfortunately, it’s not going anywhere anytime soon. Thankfully, we have those in healthcare who are fast-moving too and have the right tools to make miracles happen when needed. To those front-line credentialers, we salute you.


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Wednesday, July 29, 2020

Covid-19 Legal Risks: Requiring masks at your medical practice

While face masks are generally acknowledged as a vital safety device by the majority of the medical community, the CDC and OSHA, there is still some resistance to wearing them that can create legal and physical risks for medical practices. Here are some basics physicians should consider.

To avoid potential conflict, patients should be provided advance notice of your policy to avoid surprise and embarrassment, which often leads to resistance, business disruption and negative social media attention. Your mask policy should be clear, included in your intake documents and processes, posted inside and outside your practice, uniformly enforced and legally compliant.

Mask F.A.Q.’s for medical practice owners and managers


There are cases where cloth masks cannot reasonably be worn due to occupational safety issues including contamination from other harmful agents such as chemicals and other agents. Based on my research, those professions are typically industrial in nature and involve specialized processes, safety standards, and equipment that far exceed the burden and value of a cloth mask and is outside the scope of most medical practices.

Others argue a “medical condition” prevents them wearing a mask and therefore you can’t require it and must “accommodate” them and allow them to continue unmasked or face legal action. Based on both the screaming fits and physical altercations documented on social media, not all of these claims appear to be medically valid or made in good faith. While this column centers on asset protection in all its various forms and encourages you to be risk and lawsuit averse, don’t be pressured into exposing your staff and patients by threats of frivolous lawsuits if you are otherwise legally compliant. As always, carefully document everything, especially if patients refuse to comply.
Basically, only an individual with a disability who can show that wearing a mask would significantly interfere with their ability to breathe or some other necessary function could claim that an exemption from a mask requirement would constitute a reasonable accommodation,” Stephen Befort, a professor at the University of Minnesota Law School, told USA TODAY.

That said, a variety of false ridiculous and arguments are aggressively advanced as to why an individual does not have to wear a mask at your place of business, why you can’t require it, and what imaginary rule of law supports their arguments. I don’t suggest you argue these points, but I do think you and your staff should know the facts to effectively enforce your mask policy. The list below is a combination of actual questions I have received from doctors and business owners and the spurious arguments and false statements presented by those refusing to comply.

  • Yes, you can require masks to be worn on your property and/or place of business to protect other patients and your staff.
  • No, there is no First Amendment right to ignore mask rules on your property. Complying with government and industry safety standards neither compels nor prohibits free speech.
  • No, nether the 4th or 5th Amendment or HIPAA have any bearing on requiring a mask at your place of business.
  • Yes, you can legally deny service to anyone who does not comply with your rules.
  • Yes, you may have to provide “reasonable accommodation” to those actually unable to comply, especially if they pose a “direct threat” to the health and safety of others.
  • No, there is no established universal legal standard that applies to all patients, it is a subjective, case-by-case analysis and cannot create an “undue burden” for staff and other patients.
  • No, there are no legally effective “mask exemption cards” they are fraudulent.
  • Yes, you can require employees to follow your workplace health and safety policies.
  • Yes, there may be situations where you need to provide accommodation for employees who actually can’t wear one for a valid medical reason.
  • No, the ADA does not grant blanket exemptions to face mask policies.
  • No, OSHA has not stated masks are ineffective against COVID19 or dangerous to wear while working.
  • Yes, cloth facemasks do provide “source control” and can be required.
  • No, cloth facemasks are not formally considered to be “PPE”.
  • Yes, employers can be held to have a duty to provide actual PPE to staff if work conditions (including an inability to distance) make lesser alternatives like cloth masks ineffective.
  • Yes, those using cloth face coverings should still implement social distancing and other abatement measures.

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