Showing posts with label Law Firms. Show all posts
Showing posts with label Law Firms. Show all posts

Tuesday, March 18, 2014

How To Use Twitter and Google+ To Market Your Legal Practice

I'll be the first to admit - I'm a bit late to the Google+ bandwagon. I signed up six months after everyone else. When I got there a couple years ago, it was a post-hype empty room. And though Google claims to now have over four hundred million users, at least a quarter of which are active each month, GigaOm points out that the number is likely a bit inflated.
 
The same goes for Twitter. One hundred and forty characters is cool for scanning the mutterings of celebs, reading headlines from local papers, and being confused by surprisingly insightful spam bots. But are clients going to choose you solely based on clever tweets? Probably not.
 
I'm now on both. Religiously. I tweet every blog post. I retweet others' stories. I hang out in Google+ discussion groups (or "Communities"), especially Cloud Computing for Lawyers. They've both become useful tools, but not for direct client interaction. (Though you may be able to troll topical discussion groups, like surviving divorce.)

Don't get me wrong - blogs, tweeting, and other forms of online interaction can lead directly to clients. I've had more than a few readers contact me about their cases -- which I've turned down (not licensed in Alaska - sorry bro).


But the other place where these services can truly help is with professional development. Become a voice in the legal community and people will turn to you for advice and assistance. If you have a unique practice area, make that known to others. Social networking is networking without the booze (though, what happens behind the monitor ...), dress shoes, and social awkwardness.

I've written and tweeted about parental liability for children's' tortious acts. A potential client somehow dug up my personal email. I've written about small firm management and had former classmates call me for more tips after reading a few posts. I even had a lawyer write a long, passionate disagreement with my assessment of the effect of the "code of silence" verdict in a Chicago Police misconduct case.

To maximize your use of these services, and blogging, there are a few things to keep in mind. First, you have to be active. This might mean setting aside thirty minutes per day to check your social media accounts. Second, you have to be professional -- tweeting #gettnslizzard isn't going to impress anyone.

Finally, make your expertise known. If you are well-versed in fighting California's new DUI ignition interlock pilot program, blog like crazy about it. Contribute to legal discussion groups, tweet your posts or thoughts, and people will begin to recognize you as an authority on the topic. When they have a particularly difficult case, or a case outside of their practice area, they'll often ask for your advice, or pass you a client.


The Executive Suite

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How to Market Your Legal Practice

Us youngins sometimes forget that there is this world, this off-line world, in which many people exist, especially once we've begun a career that requires us to be online every day. We buy everything online (except suits), we keep in touch with friends and family online, and we do all of our research and writing online.

Yet, not everyone lives their entire life online. We've preached the merits of a strong online presence, including social media accounts and law blogs, but if you were in need of a lawyer, would you go with a random face on the Internet or someone recommended by a friend? A name on Twitter or a person you heard speak about current issues?

For this time, and this time only, we're going to say this: get off the computer, go back into the world, and use these ideas to get more clients:
 
 

Free Swag

Who doesn't love free stuff? Heck, I still have the Woodstock's Pizza bottle opener on my keychain from college. Speaking of bottle openers, though it may lack in tact or subtlety, what about handing out bottle openers advertising your DUI defense practice?
 
Business cards are cheap and handy. They also get thrown away quickly. Pens will last your clients years. Keychains that serve a function (like bottle openers) will be used every day.
 

Pontificate

The other day, a fellow introduced me to the concept of Moorish law. From what I could tell, it simply consists of telling the judge that they have no jurisdiction over your speeding ticket because you are sovereign. Something tells me that wouldn't work.
 
You know what would work? Educating people on basic legal concepts so that they don't fall for idiotic YouTube videos. Give talks to your target audience. For DUI defense attorneys, talking to frat boys about what to do when pulled over is a great idea. Small business attorneys can talk to local business groups about different corporate formations and their tax and liability benefits.
 

Everywhere, esq.

Whether you are at work, a house of worship, or Mommy and Me classes, everyone should know that you are a lawyer. Heck, wear a freaking "I AM A LAWYER" t-shirt if you have to. Be friendly, be approachable, and beyond that, embrace the annoying, "So, you're a lawyer, right?" questions. Most of 'em will be annoying and not lead to a paid client. But some will.
 
We're not saying that you have to know everything about everything, nor do you have to practice every kind of law. We're not saying to become a jack-of-all-trades. We're saying that if you become the go-to-guy, you can pick and choose cases that you are able to handle competently and refer others to colleagues (who will hopefully return the favor).

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Monday, March 17, 2014

How to Build a Brand Image for Your Law Practice

Here are three simple things to focus on for developing a brand image, and how those three things translate to a consistent brand for your firm.
 
1. Color
One of the easiest ways to "brand" is by selecting a color and sticking to it. Think Tiffany (blue), UPS (brown) or Chanel (black and white) -- these brands are inextricably linked to the colors associated with them. Choose a color that you like, or a color whose meaning you like. Whatever you do, make sure you can stand to see it every day.
 
2. Font
Or to design people, typeface. Select a typeface that you like, and that you believe represents the values of your firm. Are you a Times New Roman (serif) person, or a Helvetica (sans serif) fan? Whatever you do, select something that looks professional and easy to veiw to a user.
 
3. Logo
You can hire a graphics designer to design a logo for you, or you can play around in Word with various fonts, colors and sizes. If you hire a designer, tell them where and how you plan to use the logo so they can design with that in mind. If you design it yourself, definitely run it by some people who won't be afraid to be honest with you.
 
Now that you have a plan for how you want your brand to look, make sure the look is consistent across all of these categories:
 
1. Online
Your website, blog (or blawg), and/or social media should have the same user profile, and the colors you use should be consistent with the color you've chosen to represent your brand. Ideally, if a client went from your firm's website, to your Twitter account, it would look like they were for the same firm.
 
2. Busines
Business Cards & Letterhead
Any type of materials that you print with your firm information (court documents excluded) should reflect the color, font and logo, if any. If you were to hold your business card next to your letterhead, they should look like they are related.
 
3. Marketing Materials
Being mindful of your local attorney advertising rules, whatever limited advertising you might engage in, should accurately reflect your brand.
 
4. Office Decor
Your office is also a reflection of your brand, and you can incorporate brand elements into your office decor. Adding accents of color -- that match the color you chose are a great way to liven up the place. Also, and signage, or lettering on doors should also reflect the same typeface you used elsewhere.
 
You may think that aesthetics are not important, but they are. People are very visual, and if all of your branding is consistent, people will perceive you as consistent -- something clients will value in someone who represents them. Of course these suggestions are very basic, but they are an excellent place to start.
 

Related Resources:



The Executive Suite

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Law Firm Marketing With Social Media

Now that you've got a "handle" on Twitter and other social media platforms, take your social media prowess to the next level: Make 2014 the year of engagement. It's all about beefing up posting where it will reach your audience and dialing back where it's failed to resonate.

Here's a breakdown of five platforms to help jumpstart your Social Media Plan 2.0:

  1. Twitter. Aim for three to five tweets per day, then increase or decrease posting depending on how your audience reacts. To boost engagement in the new year, focus on improving your hashtag usage. Focus on common words and phrases your clients, comrades, and competitors use, but be sure to connect them to a larger marketing strategy. For example, Sephora successfully uses the hashtag "#OneQuickQuestion" to open up engagement for a campaign beyond the reach of their current followers.
  2. Facebook. About 71 percent of respondents to a Pew poll said they used Facebook, granting it the highest popularity ranking, reports Newsday. Sure, Facebook is old reliable, but your posting style need not be. Try to post once per day, but more importantly, experiment with new types of posts. Use #hashtags, graph search, and interactive tactics such as "Like vs. Share" votes to increase engagement.
  3. Instagram. If your firm's target demographic skews younger (or even the "young at heart"), you should diversify your social networking efforts to other newer services such as SnapChat or Instagram. Posts with a simple image and a caption that proffer a thoughtful question or nugget of advice receive marked engagement.
  4. LinkedIn. The adage that the early bird gets the worm rings true for LinkedIn marketing. Recent data from LinkedIn reveals that posting status updates in the morning is the best time for businesses to engage followers. So if you don't have the manpower to make three to four posts per day (per audience), focus on posting in the AM.
  5. Pinterest. If your firm needs to tap into the female demographic, Pinterest is where it's at. Women are four times as likely as men to be Pinterest users, according to the Pew study. To optimize engagement, don't go on a psychotic pinning spree. Social Media Today suggests putting at least five to ten minutes between batches of pins.
Here's hoping 2014 is your firm's social media #goldenera.

Related Resources:


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How to Create Simple, Effective Law Firm Newsletters

1. Select a Template
If you choose a service like MailChimp for your newsletter service, you have the ability to select a pre-existing template, or even create your own. Even if you opt for something simple, there are elements of branding that you should consider. Definitely include your logo, or firm name, in some sort of heading at the tops of the newsletter, and choose colors for fonts and headings that coincide with the colors used on your business card, and/or website.
 
2. Set a Schedule
Next you should determine how frequently you want to send out your newsletter. Whatever schedule you choose, one thing is paramount: regularity and predictability. If your clients come to expect a newsletter on the first of the month, don't be late. Create a schedule and internal deadlines for yourself. We would recommend starting out quarterly, and if you find yourself wanting to write more, you could amp it up to monthly newsletters.

3. Select Topics
The topics you write about will depend on your client base and practice area. Maybe most of your clients are business owners in a particular industry. Maybe you work primarily with DUI cases. Writing about new developments in the law concerning areas that your clients need to know about, and potentially will need to deal with, is a great way of creating value for your clients, and maybe bring them back into your office.

Sending an email newsletter to new, and prospective, clients can be daunting; however, if you follow these simple tips, you'll be on your way to creating and implementing an effective addition to your overall marketing plan. So long as you stay on point, and professional, your newsletter can only help you.


The Executive Suite

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Sunday, September 22, 2013

How to Start a Legal Practice

There are, it is often said, more students in law school at any given point than there are practicing attorneys. In other words, there's a great deal of competition within the legal field. That is precisely why it can be so difficult to start your own legal practice. With so many competing lawyers and law firms, it can be extremely difficult to drum up business when you're first starting your practice. It is possible, though, if you go about things in the right way.

Suggestions

  1. Go to law school. Try to do well in your class while simultaneously trying to pay off your student debt as you're accumulating it. Needless to say, this can be a bit of a challenge.
  2. Get a job at a law firm when you first get out of law school. This will allow you to maintain an income before you pass the Bar exam, to get a little practical experience in the legal field, and to garner some business contacts.
  3.  Pay off your student debt using your earnings as quickly as possible. It's impossible to get the start up capital you'll need to run your own business if you are saddled with huge amounts of debt.
  4. Study for the Bar exam as much as possible. Many state bar exams have failure rates approaching, or even exceeding, 50 percent, so study as much as is practical.
  5. Pass the Bar. This step speaks for itself: you'll need to be a member of the Bar association to have your own legal practice.
  6. Look for clients before you leave your job. Don't try to steal clients from your current firm because doing so is not only immoral, but also likely violates the anti-competition contract that all firms have their lawyers sign when they start out with the company.
  7. Locate and lease or purchase a suitable office space.
  8. Start your own legal practice once you feel you have enough clients and capital to get you through at least your first year.


Tips

  • Remember to try to remain as debt-free as possible during your law school experience. Debt is the number one thing that keeps new attorneys from being able to start their own practices.
  • Being your own boss can be great, but it can also be stressful. Be forewarned that starting your own legal practice is a huge financial risk and should only be attempted if it's what you really, truly want to do.



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