Sunday, September 20, 2015

How to Stop Bots from Messing Up Your Traffic Analytics

Not all bots out there are good bots. Trolling your sites are malicious automated machines that can cause a number of problems. These bots inflate analytics data and can be responsible for attacks on your site. They are even handy tools for scraping and copying your content. Before you can properly use analytics to accomplish anything you need to have good analytics data. The old saying “Garbage in, garbage out” is doubly true in this case.

Content traffic data is important in determining how successful your content marketing strategy has been over a period of time. It also allows you to develop new strategies built around improving your content marketing.

These bot visits skew the data so that you can’t trust the numbers to gauge your performance. It’s crazy – the 2014 bot traffic report by Incapsula found that over 50% of all website traffic was due to bots. It was also discovered that if you build your brand and become recognizable, it was likely that you would see more of an influx of bots to your site.

3 Key Ways to Deal with Bots & Win
Sounds like a “lose-lose” situation, doesn’t it? If you improve your visibility and market more and get a wider outreach then bots will also take more notice of you and the chances of a bot attack go up along with your popularity. Luckily, you can control bot visits relatively easily. The idea behind blocking bots is to find out where they come from and stop the source.

This might seem like a complicated piece of internet wizardry, but the reality is as simple as the following steps:
  1. Locate your Log Files: Servers all have a series of log files that make a record of visits to the website from each user based on their IP location. These logs are usually stored on your server. If you have a hosting company that gives you cPanel as your hosting front-end you can simply access your logs by clicking the link in the main cPanel window (the first window you visit). If you use Apache for your front-end, your logs will be in the /var/log folder. IIS users can configure their logging through the local computer’s control panel. In the control panel, you select administrative tools, then internet services manager, then select website, right click and then select properties, select website in the tabs then available, then on to properties and finally the general properties tab. In typical fashion, the Microsoft logs are the hardest to get your hands on.
  2. Figuring Out the Most Visits by IP and User Agents: When you get your log files downloaded, it’s a simple matter to consolidate them into a single text file and then import them into Excel (or whatever you prefer to view your log files in). Excel is a very innovative way to manipulate data so that you can make sense out of it. When you import your data into Excel you can select the space delimiter to get the right data into the right columns. With a little cleaning up you’ll have usable data almost immediately.

Utilizing Excel’s Pivot Table Builder, you can create a pivot table to link number of visits to Client IP and then get a feel for the counts of visits from malicious IP’s. Client IP’s determine where your visitors are coming from and can easily give you insight into where most of your visitors are based. Renaming the table headers to Client IP, Hits and finally a User Agent column gives you a setup to determine which IP’s have visited your site the most. The User Agent determines the browser version and the operating system version that your visitor was running. Obviously, bots would have none of these so it’s just a matter of determining which ones are blank to pinpoint the presence of bots.
  1. Blocking the IP: After you’ve figured out which IP is the bot location, you can now move forward in blocking reference to the bots in your analytics reports. Additionally, if you’re concerned about security, you can also block the bots from accessing the site altogether. Google Analytics gives you the option to block individual IP’s. It also comes with a built in bot-checker that you can enable in the Admin panel under View Settings and by selecting “Exclude all hits from known bots and spiders.” A handy tool for filtering your analytics to get a more realistic view of your outreach. Omniture gives you a bit more control about your analytics viewing and tabulation by giving you the option to exclude individual IP’s, exclude a set of IP’s (if you have a large number of bot entries) or create a processing rule that ignores certain IP’s and IP ranges.

On the server side of the spectrum, you can limit the availability of your site to certain visitors based on their IP. CPanel includes a handy IP Deny manager which allows you to enter IP’s that you can deny access to. In Apache, you can utilize either the mod_authz_host module or the .htaccess module, but the former is the more preferred method for controlling access. Open IIS Manager allows blocking through its features view, then navigating to the IP4 Address and Domain Restrictions, then to the actions pane and finally adding the IP address of the bot into the Add/Deny Entry list.

The Threat of Bots and How to Combat Them
Even though bots can be a nuisance, being aware that they exist and are an active threat allows you to deal with them. These methods, although they do work, are not 100% effective in determining whether an IP is a bot. Constant traffic monitors via third party solutions can give you a more secure method of streamlining your traffic and keeping bots away from your pages.

Similarly, the introduction of ReCaptchas can stop bots and prove to be a viable measure, although it can be quite annoying if you’re a human to prove your humanness. At the end of the day the security of your site is of the utmost importance. It’s better to prevent bots from accessing your site than having to deal with the fallout of their malicious actions. Prevention will always be better than cure, and when it comes to websites, bots can deliver quite a blow to the viability of your content marketing strategy with very little effort.


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Saturday, September 19, 2015

Three Things You Should Do in Social Media (and Why)

Listen, Collaborate, Measure

Three words, simple in concept yet difficult in practice. When we talk about blogging and making relationships through collaborations the core of social media requires a better understanding of social technologies. It’s nearly the reverse of traditional marketing.

Where traditional marketing and planning starts with a message for the target audience, social media begins about what the consumer and your audience is saying about your brand. This stands in contrast to prescribing and directing a message with the intention to persuade people and drive conversion. Taken together, listening, collaboration and measuring creates the overall basis for the highest required conversions for a blog.

Below are three concepts that you should include in your social business program. Have a look:

1. Listening and Responding Intelligently
It’s one of the measurable connections between you and your marketplace, a direct link to your customer. Listening is a core skill of any communication process. Right? Listening to what the user is actually saying and measuring both the subject and the source, will enable you to initiate a sensible conversation.

Many bloggers believe that the process of listening should be built around paying attention to the conversation and then responding on the basis of strategy and measurement. Listening is important for you to understand what to do and why you should do that on web. Integrating a listening program in your social media can do wonders because it will provide the intelligence you need to put blog conversations to work.

For example using social share buttons for your blog posts enables content sharing. This encourages engagement on your blog. Reviews, comments, and recommendations are the first things to display to a customer in a marketplace. These are important because they precisely inform the consumer on how to make smarter choice before buying a product or consuming a piece of information.

Creating a baseline: There are generally no metrics to answer questions like “How much conversion one should expect?” or “How many negative posts are bad?” Therefore, it’s always recommended to establish your own baseline, and build your social strategy out of that.

Finding your influencers: Diving deep into conversations to find out who is participating in a conversation is important to determine out what is actually being said. For example, in PR you connect with media persons, journalists, analysts and so on because these are the people sitting on the entry points to launch you to a bigger and wider audience. The most challenging aspect is that literally anyone can be an influencer.


2. Encouraging Collaboration Everywhere
Collaborative activities always grab the top spot in an engagement process. Moving your customers and readers is a “must do” in your marketing plan. A basic structure that you should follow to drive engagement to your blog is:
  • 1. Defining objectives
  • 2. Listening
  • 3. Organizing
  • 4. Engaging and
  • 5. Measuring
Being an active part of any conversation is all about telling that you are part of a larger community, and telling that you appreciate it. This level of engagement will itself bring in higher levels of loyal engagement. People in a community truly value a sense of belonging and promoting that can give you all the fruits of social media on one plate.

No matter what social network you are using to connect with people, all that matters is that they really want to know what is happening around a brand. On Facebook, people are sharing more personal stuff than ever before, which clearly shows that people are in need of personalized and shareable content.


3. Measuring Social Media
The final thing you should do is measuring your efforts over social media for your business. It’s important because it is the key to understand how effective your marketing strategy is and can be. Social media today can be and should be measured without fail.

Calculating your reach as a blogger, the number of comments on a post or how many times people shared your content can be easily done. Making measurement an important part of your social business plan is “must do”

When measuring your blog’s analytics you’ll encounter data in an unstructured way. Social media analytics tools provide a much needed thrust to sort out this unstructured data.

Linking Social Analytics With Business Analytics
It’s always recommended and very important to connect your social analytics with business analytics. Blog posts, comments, and video posts tend to share what happened when a brand was being measured in terms of social media engagement. These things will help you create a better social media strategy. Also, they can be used as a guide to respond to a negative comment. Also, a social media platform can be used as a feedback system which can collect comments to keep your blog on track.

It’s simple. You do it one way, people will respond in one way. You do it in a different way, people will respond in a different way.


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Friday, September 18, 2015

LinkedIn Reaches Settlement in One Court Case

 

Image courtesy of (Kittisak) / FreeDigitalPhotos.net
 

LinkedIn is handing over $1.25 million to some users but it’s not because of any contest or prize.

Photo by Ben Scholzen.
 
The cash is being doled out after the social network agreed to pay up to users whose passwords were hacked and then posted online. The lawyers representing those users whose passwords were targeted and later posted argued LinkedIn was to blame for not ensuring the information was encrypted.
Consumer Affairs reports the $1.25 million will be split up among 800,000 users.

While that case has been settled, there’s another legal battle involving LinkedIn that is expected to reach a finale soon. That case involves instances where users complained LinkedIn used their e-mail addresses to carpet bomb their contacts with spam e-mails. The users argue LinkedIn did not ask their permission to access their contacts and then use that information.

Users claimed, Courthouse News reports, LinkedIn downloaded the e-mail addresses despite promises “[w]e will not e-mail anyone without your permission.”

The e-mails sent to those in users’ contact lists were ones endorsing LinkedIn’s products and services to potential new users. There were also follow-up e-mails sent.

A proposed settlement in the case has been granted preliminary approval with February 2016 set as the month when an agreed settlement is expected to be presented.

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Thursday, September 17, 2015

How To Create A Sales Forecast

Developing your sales forecast isn’t as hard as most people think. Think of your sales forecast as an educated guess. Forecasting takes good working knowledge of your business, which is much more important than advanced degrees or complex mathematics. It is much more art than science.

Whether you have business training or not, don’t think you aren’t qualified to forecast. If you can run a business, then you can forecast its sales. Most people can guess their own business’ sales better than any expert device, statistical analysis, or mathematical routine. Experience counts more than any other factor.

Break your sales down into manageable parts, and then forecast the parts. Guess your sales by line of sales, month by month, then add up the sales lines and add up the months.

The illustration below gives you an example of a simple sales forecast that includes simple price and cost forecasts which are used to calculate projected sales and direct cost of sales and estimate total dollar value for each category of sales.

A simple sales forecast


Simple Sales Forecast


Use text to explain the forecast and related plans and background
Although the charts and tables are great, you still need to explain them. A complete business plan should normally include some detailed text discussion of your sales forecast, sales strategy, sales programs, and related information. Ideally, you use the text, tables, and charts in your plan to provide some visual variety and ease of use. Put the tables and charts near the text covering the related topics.
In my standard business plan text outline, the discussion of sales goes into the chapter on Strategy and Implementation. You can change that to fit whichever logic and structure you use. In practical terms, you’ll probably prepare these text topics as separate items, to be gathered into the plan as it is finished.

Sales strategy
Somewhere near the sales forecast you should describe your sales strategy. Sales strategies deal with how and when to close sales prospects, how to compensate sales people, how to optimize order processing and database management, and how to maneuver price, delivery, and conditions.
How do you sell? Do you sell through retail, wholesale, discount, mail order, phone order? Do you maintain a sales force? How are sales people trained, and how are they compensated? Don’t confuse sales strategy with your marketing strategy, which goes elsewhere. Sales should close the deals that marketing opens.

To help differentiate between marketing strategy and sales strategy, think of marketing as the broader effort of generating sales leads on a large scale, and sales as the efforts to bring those sales leads into the system as individual sales transactions. Marketing might affect image and awareness and propensity to buy, while sales involves getting the order.

Forecast details
Your business plan text should summarize and highlight the numbers you have entered in the Sales Forecast table. Make sure you discuss important assumptions in enough detail, and that you explain the background sufficiently. Try to anticipate the questions your readers will ask. Include whatever information you think will be relevant, that your readers will need.

Sales programs
Details are critical to implementation. Use this topic to list the specific information related to sales programs in your milestones table, with the specific persons responsible, deadlines, and budgets. How is this strategy to be implemented? Do you have concrete and specific plans? How will implementation be measured?

Business plans are about results, and generating results depends in part on how specific you are in the plan. For anything related to sales that is supposed to happen, include it here and list the person responsible, dates required, and budgets. All of that will make your business plan more real.

How many years?
I believe a business plan should normally project sales by month for the next 12 months, and annual sales for the following two years. This doesn’t mean businesses shouldn’t plan for a longer term than just three years, not by any means. It does mean, however, that the detail of monthly forecasts doesn’t pay off beyond a year, except in special cases. It also means that any detail in the yearly forecasts probably doesn’t make sense beyond three years. It does mean, of course, that you still plan your business for five, 10, and even 15-year time frames; just don’t do it within the detailed context of business plan financials.


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Wednesday, September 16, 2015

Business Plan Checklist



 
The primary value of your business plan will be to create a written outline that evaluates all aspects of the economic viability of your business venture. It will be valuable in number of ways. Here are some reasons not to skip this valuable tool and roadmap:
  • It will define and focus your objective, using appropriate information and analysis.
  • You can use it as a selling tool with lenders, investors, landlords and banks.
  • Your business plan can uncover omissions and/or weaknesses in your planning process.
  • You can use the plan to solicit opinions and advice.
  Here is a checklist to help you get started:
  1. Write out your basic business concept.
  2. Gather all the data you can on the feasibility and specifics of your business.
  3. Focus and refine your concept.
  4. Outline the specifics using a "what, where, why, how" approach.
  5. Put your plan into a compelling format
 Here are suggested topics you can tailor into your plan:
  • A Vision Statement: This will be a concise outline of your purpose and goal
  • The People: Focus on how your experiences will be applicable. Prepare a resume of yourself and each of your key people.
  • Your Business Profile: Describe exactly how you plan to go about your intended business. Stay focused on the specialized market you intend to serve.
  • Economic Assessment: Provide an assessment of the competition you can expect in your business.
  • Cash Flow Assessment: Include a one-year cash flow projection that will incorporate all your capital requirements.


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How To Formulate (and Reformulate) Your Business Plan

Formulate (and Reformulate) Your Business Plan

Donald N. Sull, associate professor of management practice at the London Business School, in an article in the MIT Sloan Management Review, offers some practical suggestions on managing inevitable risks while pursuing opportunities. Here is a capsulation of his suggestions on how to formulate (and reformulate) your business plan:
  • Be flexible early in the process and keep it fluid. Don't commit too early. Expect your first plan to be provisional and subject to revision.
  • Ask yourself if your experience or expertise gives you the right to an opinion on your specific opportunity.
  • Identify your potential deal killers: variables that are likely to prove fatal to the venture.
  • Clearly identify what you see as the key drivers of success. What are you betting on here?
  • Raise money only in sufficient amount to finance the experiment or evaluation you next envision, with a cushion for contingencies.
  • Delay hiring key managers until initial rounds of experimentation have produced a stable business model.
  • At some point, take the plunge and test your product or service on a small scare in the real world through customer research, test marketing, or prototypes.
  • Test and refine your business model before expanding your operations.

Top Ten Do's and Don'ts
THE TOP TEN DO'S
  1. Prepare a complete business plan for any business you are considering.
  2. Use the business plan templates furnished in each session.
  3. Complete sections of your business plan as you proceed through the course.
  4. Research (use search engines) to find business plans that are available on the Internet.
  5. Package your business plan in an attractive kit as a selling tool.
  6. Submit your business plan to experts in your intended business for their advice.
  7. Spell out your strategies on how you intend to handle adversities.
  8. Spell out the strengths and weaknesses of your management team.
  9. Include a monthly one-year cash flow projection.
  10. Freely and frequently modify your business plans to account for changing conditions.


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THE TOP TEN DON'TS
  1. Be optimistic (on the high side) in estimating future sales.
  2. Be optimistic (on the low side) in estimating future costs.
  3. Disregard or discount weaknesses in your plan. Spell them out.
  4. Stress long-term projections. Better to focus on projections for your first year.
  5. Depend entirely on the uniqueness of your business or the success of an invention.
  6. Project yourself as someone you're not. Be brutally realistic.
  7. Be everything to everybody. Highly focused specialists usually do best.
  8. Proceed without adequate financial and accounting know-how.
  9. Base your business plan on a wonderful concept. Test it first.
  10. Pursue a business not substantiated by your business plan analysis.

8 Steps To A Great Business Plan


Start-up entrepreneurs often have difficulty writing out business plans. This discipline is going to help you in many ways so don't skip this planning tool! To make it easier, here are eight steps that will produce a worthwhile plan:
  1. Review the two sample plans furnished in this session.
  2. Focus and refine your concept based on the data you have compiled.
  3. Gather all the data you can on the feasibility and the specifics of your business concept.
  4. Outline the specifics of your business. Using a "what, where, why, how" approach might be useful.
  5. Include your experience, education and personal information.
  6. Fill in the templates at the end of each session with clear language and realistic projections.
  7. Print off the business plan templates from each session into an MS Word document.
  8. You may wish to enhance your presentation with bar charts, pie charts and graphics.

Does Your Plan Include the Following Necessary Factors


A Sound Business Concept: The single most common mistake made by entrepreneurs is not selecting the right business initially. The best way to learn about your prospective business is to work for someone else in that business before beginning your own. There can be a huge gap between your concept of a fine business and reality.                           

Understanding of Your Market: A good way to test your understanding is to test market your product or service before your start. You think you have a great kite that will capture the imagination of kite fliers throughout the world? Then craft some of them and try selling them first.                           

A Healthy, Growing and Stable Industry: Remember that some of the great inventions of all time, like airplanes and cars, did not result in economic benefit for many of those who tried to exploit these great advances. For example, the cumulative earnings of all airlines since Wilber Wright flew that first plane are less than zero. Success comes to those who find businesses with great economics and not necessarily great inventions or advances to mankind.                           

Capable Management: Look for people you like and admire, who have good ethical values, have complementary skills and are smarter than you. Plan to hire people who have the skills that you lack. Define your unique ability and seek out others who turn your weaknesses into strengths.                           

Able Financial Control: You will learn later the importance of becoming qualified in accounting, computer software and cash flow management. Most entrepreneurs do not come from accounting backgrounds and must go back to school to learn these skills. Would you bet your savings in a game where you don't know how to keep score? People mistakenly do it in business all the time.                           

Financial Management Skills: Build a qualified team to evaluate the best options for utilizing retained earnings. This information is contained in Session 6 of our Business Expansion course.

A Consistent Business Focus: As a rule, people who specialize in a product or service will do better than people who do not specialize. Focus your efforts on something that you can do so well that you will not be competing solely on the basis of price.                           

A Mind set to Anticipate Change: Don't commit yourself too early. Your first plan should be written in pencil, not in ink. Keep a fluid mind set and be aggressive in making revisions as warranted by changing circumstances and expanding knowledge.                           

Include Plans for Conducting Business Online: According to the January 2005 Trend/Forecasting Report of The Dilenschneider Group, in the U.S. alone, the 2004 holiday season online shopping jumped by more than 25% from 2003. (In 2005 it jumped another 25%!) Consumer and business-to-business online sales are set to expand exponentially in the coming decade, and small retailers can reach an ever-increasing pool of customers.



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