Showing posts with label lead generation. Show all posts
Showing posts with label lead generation. Show all posts

Monday, June 18, 2018

How to Generate Sales Leads in Your Small Business

Many successful small business owners are continuously looking to expand their customer base and grow their businesses. Business growth can be a difficult and long-term process, though. One of the foundational elements of growing a business is having access to a steady stream of sales leads. A lead is a person, or business if you have a company that sells to other businesses (B2B), that has an interest in the products or services you are selling.


Here are some tips for creating a system that will help you identify sales leads in your small business, and -- with the right focus and effort -- turn them into customers.

1. Identify Your Target Audience



The first step of lead generation is identifying your target audience. You can't successfully reach and sell to your ideal customer if you don't know exactly who that is, so it's important to research your audience and come up with a clear picture of who they are, where they live, what they like to do, how much money they make, what their lifestyle and personality is like, etc.


If you don't already have one, you should also create a comprehensive marketing plan as part of this step.

2. Pick Your Promotional Methods Wisely



In order to generate leads, you need a promotional plan that will get your products and services in front of members of your target audience. There are a number of ways you can promote your business, and again, you will want to use your marketing plan to identify the most effective methods for your business.


Some ideas include an informational website, a blog, social media, speaking engagements, industry events, current customer referrals, pay per click (PPC) advertising, and traditional advertising.

3. Create a Sales Funnel



Once you know who you are targeting and have determined how best to reach them, you need to have a plan for collecting contact information. The first part of the process involves funneling all prospects to a standard form or landing page that encourages them to share their contact information, generally in return for a free gift, a coupon, a sample or some other value-added incentive.


At this point, it is vital to have a customer relationship management (CRM) database that will help you keep track of potential customers through the process.

4. Use an Email Newsletter to Build Relationships



Now that you're in contact with prospects, it's time to cultivate those relationships so you can take them from the lead stage through a sale (and eventually a repeat sale!). One of the best ways to create consistent communication with your prospects is through an email newsletter.


This article on email marketing provides a number of tips to get you started. Make sure you are aware of and follow regulations that are a part of the CAN-SPAM Act.

5. Leverage Social Media to Connect and Engage



Social media provides a number of opportunities for small businesses to create conversations with prospective customers and generate new leads. You can create a Facebook page, Twitter profile, LinkedIn company page, Pinterest account or a YouTube page to attract and engage your audience, then funnel them through your process to become leads.


Plus, once you have leads in the system, you can use social media to talk to them and find out more about what they need and want. The more positive touch points a customer has with your business over time, the more likely he or she will be to trust your brand and eventually purchase from you.


Lead generation should be thought of as a long-term and continuous process. If you get an efficient system in place using the sales lead tips above, you can streamline the lead generation process and increase your opportunities for business growth.


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Friday, April 6, 2018

Top 5 Lead-Generating Ideas for Your Content Marketing

The reason why most small and medium-sized businesses do not get great results from their advertising and marketing is that in their marketing efforts they copy large companies such as Apple, Google, Ford, General Motors, McDonald’s and others. Big corporations can afford to show their ads multiple times and build brand awareness because they have huge marketing budgets. They also may have a number of different agendas for running advertising campaigns. For example, a large company may be running ads or publishing content not to make sales but to please its stockholders or to win advertising awards and get free publicity.


If you create marketing and advertising for a business that doesn’t have hundreds of millions of dollars to spend on ads, your goals are probably very simple: you want more leads, more sales, and more customers coming through the door of your brick-and-mortar location or visiting your website. Because of this, you need a different approach to your marketing and advertising.


If you want results from your marketing, you need to be able to measure these results. The only way to measure results is to have offers in your marketing pieces. With offers, you will know for sure where the leads are coming from and which lead responded to which offer.


Two main types of offers are an offer to buy something and a free offer. Typically, in order to buy people need to have trust and believe that the product or service they are about to buy is right for them. Building trust takes time, which is why direct sale offers on the Internet typically have very low conversion rates. When a visitor comes to a website, sees an offer to buy, doesn’t buy and leaves, the website is losing money because getting traffic is not free. Some ways of getting traffic, such as search engine optimization, may seem free, but in reality, they are not because optimizing websites for search engines and doing link-building is a lot of work.


This is why instead of sales offers it makes sense to have free offers. Content marketing is one of the most effective ways to generate leads quickly because leaving an email in exchange for a book, a white paper or some other piece of content doesn’t carry any risks such as talking to a pushy salesperson or disclosing sensitive private information during a free consultation. This article will introduce you to five ways to generate leads from your content marketing.

1. Write a book/whitepaper/how-to guide



Writing is one very powerful way to have your prospects discover you and your business. It is also one of the best ways because it brings the best clients.


Typically, there are several types of customers in every business. There are those who do not want to learn more about their problem or learn more at all. They just want a solution. They want a magic pill that will solve their problems without them having to do much. The problem with this type of customer is that many of such customers live their lives in the mode of constantly searching for new magic pills, jumping from one shiny object to another.


On the other side of the spectrum, there is a customer who is determined to find more about his or her problem. Such a customer starts the buying process looking for information and doing research. This type of customer is usually worth more to a business in the long-term because he or she is not likely to be seduced by a new shiny object. Even if such a shiny object appears on the market, this customer will want to do some research.


The best way to attract these customers is to write books, articles and white papers. By providing valuable information, these written materials will turn you into an expert. People will be reading your books and then seeking you out. If you were to look for them and put the same information in front of them, this would not have the same impact that occurs when they discover you on their own. 
 

2. Record videos



Different people prefer to consume content in different ways, which is why you can use the same information to write books or white papers and shoot videos. Videos can be very powerful because they allow you to communicate with your prospects not only verbally, but also non-verbally. Psychologists have established long ago that only a small part of human communication is verbal. Most of the communication happens on the non-verbal level and video allows you to communicate on this deeper level. With video, you can enhance your message by how you look, how confidently you talk, and by what is happening in the background. For example, if own a retail store, you can shoot a video of you with a lot of customers shopping in your store in the background. This will have the same effect as does driving by a restaurant with a parking lot full of cars. You immediately start assuming that the restaurant is really good because it is popular because you are seeing all the cars on the lot. This is something that printed media can’t help you accomplish as effectively as video can.

3. Host webinars



The most effective way to deliver content is to communicate it in person. This is why to this day most of the children go to regular schools. Scientific research shows that online education simply can’t replace live interactions between teachers and students. When you interact with someone live, you can see their body language and face expression as you are delivering content. You can go slower or go faster depending on the audience. You can stop and answer questions if your audience gets confused. You can’t do all of these things with pre-recorded materials, yet you can accomplish them with live webinars, which is why webinars can be a very effective mechanism of content delivery. In addition to that, webinars can also be a very effective sales tool because you can link expiring offers to them. This is not something you can do with a book or a YouTube video. 

4. Build follow-up funnels



No matter how good your content, people today are very busy. Also, it is very likely that when looking for content online, a person would have several tabs open in his or her browser. For these reasons, you want to capture the contact information of your content consumers as quickly as possible and then follow up with them via email, phone, ringless voicemail and other methods. In a follow-up funnel you can tell more about your company, you can introduce prospects to your products and services, share useful information and tips about what you offer. If you have a lot of experience in your industry, you most likely have no problems separating quality from the absence of such. This is not the case with most people. Most people do not know how to choose quality in an industry that they are not familiar with. This is especially true when it comes to services because the quality of service is always subjective and what is great service for one person can be terrible service for someone else. This includes everything from dentistry to choosing a new cellphone to going to a restaurant. Your funnel is a place where you can not only talk about your products and services but also educate your prospects about choosing what’s right for them and being able to identify low quality. 

5. Offer experiences and live events



When you are delivering any kind of information to a person via the Internet or printed media such as books, you are dealing with one person at a time. It may feel that you are sending one email and thousands of people read it simultaneously if you have a big list, yet in reality, it’s one subscriber reading one email at a time, even if this is happening at the very same time. No matter what you are selling, when a person is separated from you by a screen, the degree of trust is lower. Also, the person may be thinking that he or she is alone with the problems. When people come to an event and see a lot of people around them interested in the same subject, having the same needs, wants and desires, they have a very different experience. When they see someone speaking from the stage, the experience is very different from watching a video. These are the reasons why live events can be a very effective way to deliver content and create a bond with your prospects and customers.


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Tuesday, May 17, 2016

Focusing on Cost-Per-Lead Giving Marketers a False Sense of LinkedIn Success and Failure

 

LinkedIn Pen
 

Forrester reports that 99 percent of leads do not convert. LinkedIn reports that 87 percent of leads do not convert. So why are marketers so focused on lead goals and cost per lead when it comes to LinkedIn marketing and social selling?


I believe this is giving marketing a false sense of LinkedIn success or failure. Here are three examples to show you what I mean.


Wiley’s CMO Focuses on High Click-Through Rates Instead of Revenue Generated
As I mentioned in my recent article CMOs Are Failing to Go Beyond Brand Awareness on LinkedIn, Wiley’s CMO, Clay Stobaugh, focuses on sponsored updates and sponsored Inmails. I must admit, Wiley’s is getting amazing click-through rates. But Stobaugh never discusses how many of those click-throughs are becoming leads and how many of those leads are turning into actual opportunities and actual clients.

Now, let’s assume that many of those click-throughs become leads and he has a low cost-per-lead. If those leads do not move forward, then he has a high cost for business growth. And, their efforts on LinkedIn are nothing more than a cost center. It doesn’t matter how low the cost-per-lead is if leads are being stuck at the top-of-the-funnel. It’s still a cost and investment that isn’t leading to revenue. Do you see what I mean about a false sense of LinkedIn success by focusing on cost-per-lead?


Social Media Firm Focuses on Lead Goals Even Though Leads it Delivered Went Nowhere
I recently spoke to the president and CMO of a logistics company and they were both totally focused on how many leads they are able to deliver on a weekly and monthly basis. They proceeded to tell me how another social media lead generation firm was delivering five to 10 leads for sales calls per week.

However, those sales leads they were delivering went nowhere. Ninety percent of the calls were with prospects who were not in the right stage of the buying process at that time — or they were with people who were not even decision makers or influencers. The people who said “yes” to a call were just looking for free information, to network and maybe refer the company.

What good were those leads if no relationship was being created and leveraged to create revenue opportunities? Again, the cost-per-lead may be low but the cost for business growth is high.


Sales Consulting Firm Focuses on Cost-Per-Lead Rather Than Return on Relationships That Will Lead to Greater Revenue
The president of a sales consulting firm almost did not renew the firm’s contract with Get LinkedIn Help because she wasn’t getting the return-on-leads she wanted. She was focused solely on her cost-per-lead rather than the return-on-relationships she was getting.

Through our efforts, the firm was building relationships with VPs of sales and sales enablement directors at Fortune 500 companies like Oracle, First Data and TD Bank. She didn’t think about the value those relationships will have once they close deals. She didn’t think about how we’re shortening the sales cycle and giving the firm a return-on-time.

By focusing just on leads instead of relationships that will turn into revenue, the president was getting a false sense of failure (when she was indeed getting something way more valuable than leads that tend to go nowhere.)


If Your Intention Is to Grow Your Business, Shouldn’t Your Focus Be on Generating Customers and Revenue?
For our own LinkedIn marketing efforts at Get LinkedIn Help, our team does not carry a lead goal. In fact, we don’t even carry an opportunity goal. We only measure marketing success by closed revenue and make decisions based on this metric. Even if we generate a lower amount of leads or opportunities, it doesn’t matter. Our revenue that is coming from our LinkedIn marketing efforts is all that matters.

The way to focus on customers and revenue is to focus on the complete funnel, not just the top of the funnel and the volume of leads that are going into the funnel. Marketers need to take a pipeline marketing approach, make decisions based on revenue generation instead of leads and optimize all aspects of the LinkedIn marketing program to widen every stage of the funnel. The only way marketers will be able to generate more MQLs, more SQLs, more sales opportunities and more deals is to use the entire pipeline.

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So, what are your thoughts?
Should marketers be focusing on the lead volume or should they be focused on the relationships that are being created and how they are driving revenues? Should they be focused on cost-per-lead or the cost for business growth and results?

Friday, May 6, 2016

How to Crush it With Lead Generation on LinkedIn Pulse


Blogging was promoted to be the promised land for entrepreneurs, business owners and marketers.
Do you ever spend time crafting a brilliantly written article, posting it on your blog, only to hear the sound of crickets?
 
So to boost the number of people seeing your article, you post it on social media and send a blast to your e-mail list.
 
You check your web stats the next day only to see that your blog masterpiece has largely gone unseen.
 
What’s a frustrated marketer to do?
Enter LinkedIn Pulse, LinkedIn’s publishing platform
Here’s why you should make publishing on LinkedIn Pulse a top priority for your business:
  • Provides You An SEO Boost. LinkedIn is one of the top 10 most high-traffic websites on the Internet. When you publish content on LinkedIn Pulse, Google can index it quickly. Because LinkedIn is a high-authority site, when readers view your LinkedIn Pulse articles, it helps build authority and visibility for your content.
  • LinkedIn Followers Are Notified of Your LinkedIn Pulse Articles. When you publish an article on your blog, your audience is limited to your website visitors, your email subscribers, and your social media followers. However when you publish a new LinkedIn Pulse article, your entire network of LinkedIn connections is notified. This gives you exposure to a wide audience of new readers by appearing in your follower’s newsfeeds.
  • Drives Website Traffic. You can add an article byline at the end of your LinkedIn Pulse article with a call to action so you can capture leads with an opt-in offer or drive website traffic by directing them to your blog to read other related articles. Here’s an example of an article byline you can add to your LinkedIn Pulse articles:
    • Want More Valuable Tips?
    • Read more of my LinkedIn posts here LINK
    • Get your free Special report here LINK
    • Setup a free Discovery Session here LINK
    • About the Author (Your short bio here.)
  • Boosts Your Thought Leadership. LinkedIn Pulse categorizes your content by using the tags you add at the end of the article. Your article is shown to people searching for content on that topic. That targeted viewership helps to build your authority and trust with LinkedIn’s more than 380 million members. The potential for massive exposure and visibility is incredible.
 
 
9 Tips for Writing LinkedIn Pulse Posts That Get Read
 
 
1. Add an Eye-Catching Article Image. Design a cover graphic that attracts attention. The ideal size for your LinkedIn article is 700 x 400 pixels.
 
2. Create a Catchy Headline. Consider your headline your opening line. Describe your content in a compelling way. Your headline should capture readers’ interest and give them a reason to click through and read it. Add numbers. Use adjectives.
 
3. Publish Consistently. Share new articles on LinkedIn Pulse regularly. Adding new content weekly like we do can build a regular following. Posting during the week during work hours will ensure your article gets the best visibility.
 
4. Write Shorter Articles. For best performance, and ideal post length is 500 to 1,000 words.
 
5. Make it Scannable. Add subheaders and use images to break up content and lead readers through it.
 
6. Tag your Posts. Select 3 tags that are most related to your article content. You have to choose from the existing tag categories that LinkedIn Pulse offers.Selecting the right tags helps your post be found by readers in your target audience and can boost your chances of being selected as a featured LinkedIn Pulse article.
 
7. Engage with Readers Who Comment. Make sure you reply to those who comment or share your post. This is your chance to build rapport with those who have shown interest.That extra step can turn a one-time reader into a loyal follower. Plus the percentage of likes, reshares and comments of your content is what triggers LinkedIn to make it a featured article in Pulse.
 
8. Kick it up with Images, Links, Videos, and Slideshares. Make your content more appealing by adding in graphics, outgoing links, and videos that relate to the article. Readers love when you share outgoing links to additional resources and websites mentioned in the article.Also, Google rewards LinkedIn articles with strong related links for further information to readers.
 
9. Share your Pulse on Other Platforms. Just like you would share a blog post on social media, notify your Facebook and Twitter followers when you publish a new LinkedIn Pulse article.
 

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